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Account Resolution Specialist
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90671816

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University of Utah

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
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Account Resolution Specialist

**Open Date** 06/05/2018

**Requisition Number** PRN17396B

**Job Title** Patient Account Representative

**Working Title** Account Resolution Specialist

**Job Grade** C

**FLSA Code** Nonexempt

**Patient Sensitive Job Code?** No

**Standard Hours per Week** 40

**Full Time or Part Time?** Full Time

**Shift** Day

**Work Schedule Summary**

Monday-Friday 8:00am-4:30pm

**VP Area** U of U Health - Academics

**Department** 00209 - Univ Medical Billing - Oper

**Location** Other

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** $16.19 -17.00 per hour

**Close Date**

**Open Until Filled** Yes

**Job Summary**

Come work in a fast-paced high-energy office with opportunities for learning various aspects of the medical billing world. The University is a great place to work with great benefits. The position reviews and analyzes medical claims and billing edits to aid in claim resolution.


1.Research and review outstanding account receivables.

2.Review, update and correct patient information using various applications.

3.Follow-up (in-bound and out-bound phone calls, e-mail, regular mail) with insurance companies/patients regarding claim/payment status through our practice management system and reporting tools.

4.Research and obtain necessary documentation for insurance companies to process outstanding claims.

5.Organize and prioritize work to make sure projects are completed in a timely and efficient manner.

6.Identify trends and issues; summarize results and escalate to supervisor.

7.Overtime may be required.

8.Other duties may be assigned.

**Minimum Qualifications**

This position requires two years of business office experience, with at least one of the years preferable in a health care setting or equivalency. 35WPMtyping, demonstrated human relation and effective communication skills are also required.


1.The qualified individual should have a positive attitude, a willingness to learn new duties and work together with our existing staff as a productive member of our team.

2.Intermediate skills in Microsoft Office strongly preferred.

3.Knowledge of medical industry, insurance billing, EOBs (Explanation of Benefits),CPTcodes and medical terminology preferred.

4.Effective verbal and written communication and human relation skills required.

5.Customer Service experience.

**Type** Benefited Staff

**Special Instructions Summary**

**Additional Information**

_The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law._

_To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/_ _TDD_ _), email: ._

_The University is a participating employer with Utah Retirement Systems ("URS"). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the_ _URS_ _retirement plan and other employees with prior_ _URS_ _service, may elect to enroll in the_ _URS_ _within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from_ _URS_ _must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University's Benefits Department at (801)581-7447 for information._

_This position may require the successful completion of a criminal background check and/or drug screen._

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